Terms and Conditions

1. Introduction to Services

   • By scheduling an appointment, you acknowledge and consent to these terms. Your comfort and agreement are paramount, so if you find any term disagreeable, please do not proceed.

2. Complimentary Initial Consultation

   • A free 15-minute initial consultation is available to discuss your needs and determine if RTT is the right approach for you. Please note that no therapy is conducted during this consultation, and the number of sessions suggested is an estimate based on our initial discussion.

3. Booking and Payment Details

   • I offer exclusively online sessions that can be booked via the calendar in the Home section of this website. Payments are required upfront but we understand things happen, so please review our refund guidelines below.

4. Cancellation and Rescheduling Policy

   • Life happens! If you need to cancel or reschedule, I ask for a minimum of 24-hours' notice. Cancellation and rescheduling can be done via the calendar notification that is automatically sent after you book an appointment.

5. Refund Guidelines

   • I'm unable to offer refunds for cancellations made less than 24 hours before a session. Fees cover my time and expertise, and with less than 24 hour notice it is difficult to fill the vacancy. 

6. Understanding Session Fees

   • All fees will be communicated to you before booking. Please be aware that my fees may change, but you will always be informed of any adjustments in advance

7. Medical History and Conditions

   • For your safety and effective therapy, I may inquire about your medical history. It's important to keep me updated on any medical changes, especially if you are under the care of other healthcare professionals.

8. Usage of Hypnotherapy Recordings​

   • You will be provided a recording of the transformation section of your sessions to lock in the positive change. This recording is for personal use only and should not be used while dirivn or operating machinery. Sharing, copying or selling these recordings is nor permitted​

9. Outcome Expectations​

   • While I am committed to working towards your goals, please understand that therapy outcomes can't be guaranteed. Your participation and openness are key factors in this journey​

10. Standards of Behaviour​

    • Mutual respect and trust are the foundation of our sessions. I promise to treat you with utmost respect and expect the same in return. Attending sessions under the influence or displaying harmful behavior will necessitate session termination without refund​

11. Attending Your Sessions

    • Punctuality is appreciated. Should you be more than 15 minutes late for your appointment, the session will be terminated without refund​

12. Confidentiality Assurance

    • Our communication is strictly confidential, expect in cases mandated by law or where safety concerns arise.​

13. Limitation of Liability

    • ​Please understand that I am not liable for indirect consequences of our sessions. Your participation implies indemnification against any claims related to the therapy.

14. Legal Jurisdiction

    • ​These terms are governed by the laws of British Columbia, Canada, ensuring a clear legal framework for our professional relationship.​​

15. Terms and Conditions Updates

    • Please note that these terms may evolve over time, as ThetaWave develops new tools to achieve in its mission of providing access to mental health services at a fraction of traditional prices.​

16. Data Protection and Privacy

    • See the privacy policy section of this Thetawavesolutions.com ​

17. Addressing Concerns or Complaint

    • If any aspect of the therapy is concerning to you, please feel free to discuss it with me. Your comfort and satisfaction are important, and I am here to address any issues.​

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